Contact Us

Book now

Here's how to get in touch.

 

General Bookings & Enquiries

Phone (Within NZ) 0800 TRAINS (0800 872 467)
Phone (Outside NZ) +64 4 495 0775
Fax +64 4 472 8903
Email bookings@kiwirailscenic.co.nz
Hours:  
Monday - Friday 8.00 am - 8.00 pm
Saturday/Sunday/Public Holidays
8.00 am - 6.00 pm

 

Arrival & Departure Updates

Phone (within NZ) 0800 ARRIVAL(0800 277 482)

 

Christchurch Travel Centre, Railway Station

Troup Drive, Addington  
Phone +64 3 341 2588
Hours:  
Monday to Friday 6.30 am to 3.00 pm
Saturday/Sunday/Public Holidays 6.30 am to 3.00 pm

 

Wellington Travel Centre, Railway Station

Bunny St, Wellington  
Hours:  
Monday to Friday 6.30 am to 8.05 pm
Saturday 6.30 am to 7.35 am
Sunday/Public Holidays 6.30 am to 1.05 pm

 

Retail & Groups Bookings

Phone 0800 250 000
Email bookings@kiwirailscenic.co.nz

 

Escape Package Enquiries  

Phone (Within NZ) 0800 250 000
Phone (overseas) +64 3 341 2698
Hours: 
7 days 8.00 am to 7.00 pm

 

Wholesale Enquiries

Phone (Within NZ) 0800 250 000
Phone
+64 3 341 2698
Email wholesale@kiwirailscenic.co.nz

 

Charter Service Enquiries

Phone 0800 801070 ext 43024
Email Mark.Ferguson@kiwirail.co.nz

 

Media Enquiries

Phone +64 4 498 2038
Email kiwirail@kiwirail.co.nz
Image Library Visit BrandFM

 

Marketing & Website Enquiries

 

Customer Feedback

We welcome your feedback or ideas about our Scenic Journeys. If you wish to discuss any aspect of your experience please contact:

 

KiwiRail Scenic National Manager

 

KiwiRail Scenic Journeys Online Brand Kit

To access KiwiRail Scenic Journeys images, logos, useful copy and our brand guidelines, we have an online brand kit available via BrandFM.

To download files, first create a log in, then browse the gallery listings and request permission to access the files you require. You will then be able to download and save files to your own computer once the request has been approved.

Access BrandFM here.