Baggage & stowage
Carry-on & Hand Luggage
Our carriages are designed to provide passengers with a spectacular view of the New Zealand scenery as we glide through it. As part of this design, we opted for a glass overhead baggage shelf with a skylight window above it. As a result, it is preferred that the overhead shelf is only used for coats, hand-bags and small day bags.
When preparing for you journey, we suggest you put your travel essentials in a small bag or handbag. Larger backpacks and wheely bags that would normally be allowed on aircraft, etc, we will ask to be checked-in.
KiwiRail Scenic Journeys is a great scenic experience, but it is also a passenger service that is designed to transport you on your holiday around our two amazing islands. If you are concerned about travelling with your holiday luggage, then don't be. We have a dedicated carriage for luggage, bikes, skis and surfboards, etc., and staff are on hand to help you with your holiday baggage.
Your allowance: 2 items per person, with a maximum combined weight of 40Kg.
Maximum volume per bag is 200 linear cm (height plus length plus width – approx. 6.5 linear feet).
Maximum weight is 30Kg per bag and we may require your assistance loading bags weighing between 20-30kg.
KiwiRail staff will coordinate loading baggage on to the train and will help you ensure it is correctly labelled with the right stop.
Bringing your bike, board, skis or baby buggy
We appreciate that some of our passengers will be headed for our great outdoors, so we’ll do our best to accommodate your extra gear, if the space is available.
There will be an additional charge for carrying extra items like surf boards, bicycles or skis.
Because of space demands, bicycles will be limited to four per train service and we recommend that you book your bike on in advance to secure a place. You may also be requested to remove, fold, or cover some parts of your bike.
Scenic recommends passengers to insure all baggage and personal items. Please remember to attach labels with your contact details at your destination.
Hazardous or offensive items will be rejected at check-in. Hand Baggage which is obstructing passenger areas, will be moved to the baggage van.